Privacy Policy

Last updated: 2026-08-12

1. Who we are

Commercial Trade Group Ltd (Company No. 16215307), registered office at 167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF (“we”, “us”, “our”), is the data controller for personal data processed through this website. Contact: info@commercialtrade-group.com.

2. Scope

This policy applies to visitors of commercialtrade-group.com, individuals who contact us by form or email, and corporate representatives who provide information in connection with our advisory and documentary support services. It is intended to meet expectations under UK data protection law and, where applicable, equivalent international standards such as the EU GDPR when we process personal data of individuals in the European Economic Area.

3. Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact details (name, email, phone, job title)
• Company and business information
• Enquiry content and supporting documents you choose to send
• Technical data such as IP address, browser type and basic server logs
• Cookie and similar technology data as described in our Cookie Policy

4. How we collect information

We collect information directly from you (forms, email, calls), automatically through essential website technologies, and occasionally from professional advisers or counterparties where you ask us to liaise with them.

5. Purposes of processing

We use personal data to:

• Respond to enquiries and provide requested information
• Assess eligibility for engagement and manage client relationships
• Operate, secure and improve this website
• Comply with legal obligations applicable to our business
• Protect our rights, property and legitimate commercial interests

6. Legal bases

Where UK/EU data protection law applies, we rely on one or more of: performance of a contract or steps prior to contract; legitimate interests (responding to enquiries, securing our website, business administration); consent (where required, for example certain non-essential cookies if introduced later); and legal obligation.

7. Sharing of information

We do not sell personal data. We may share information with service providers (hosting, email, IT support), professional advisers, counterparties or institutions involved in a matter you ask us to support, and authorities where required by law. Recipients are expected to protect information appropriately.

8. International transfers

If personal data is transferred outside the UK (or EEA, where applicable), we take steps to ensure an appropriate level of protection, including contractual safeguards recognised under applicable law.

9. Retention

We retain personal data only for as long as needed for the purposes described above, including legal, accounting and dispute-related requirements, and then delete or anonymise it where practicable.

10. Security

We apply technical and organisational measures appropriate to the risk, including access controls and secure hosting. No method of transmission or storage is completely secure.

11. Your rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict or object to processing, and to data portability. You may also withdraw consent where processing is based on consent. To exercise rights, email info@commercialtrade-group.com. UK residents may complain to the Information Commissioner’s Office at ico.org.uk. EEA residents may contact their local supervisory authority.

12. Children

This website is directed at business users. We do not knowingly collect personal data from children.

13. Cookies

Please see our separate Cookie Policy for details of cookies and similar technologies used on this website.

14. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do so.

15. Contact

For privacy questions: info@commercialtrade-group.com.